Returns/Exchanges
- All returns, exchanges or refund requests must first be authorized by contacting our Customer Service Department Via Contact Us Page.
- You have 30 calendar days to return/exchange an item from the date of purchase.
- To be eligible for a return/exchange, your item must be new, unused and contain all original packaging and accessories.
- Apparel cannot be returned if worn or washed.
- A receipt or proof of purchase must be presented to make a return or exchange.
- All returns or exchanges must have a Return Merchandise Authorization (RMA) number provided by our Customer Service.
- Please note that additional shipping and handling charges will apply. If the return or exchange is a result of our error or defect, you will not be charged for return shipping and handling.
Shipping
- Customers are responsible for all shipping costs incurred on all returns or exchanges. Shipping costs are nonrefundable.
- Collect on Delivery (COD) shipments will not be accepted.
- Items that are deemed to be unacceptable for resale cannot be refunded. Please ensure that items are properly packed to protect against damage during delivery.
- If return or exchange is the result of our error or defect, shipping costs will not be incurred.
